Restoring hope with dignity
  • Coronavirus2

    JJPI is pleased to announce that our partial hospitalization and outpatient programs have reopened on-site. We will continue to offer telehealth in addition to in person services for outpatient participants. In order to keep all staff and participants safe, we are requiring that all staff and participants complete COVID screening questions, wear masks, and maintain social distance while at JJPI.

JJPI COVID-19 Service Information

On-site Reopening: We are pleased to announce that our Partial Hospitalization Program and outpatient programs have re-opened onsite. Our outpatient programs will continue to offer telehealth in addition to in-person appointments. Please talk to intake staff and your assigned evaluator (for new referrals) or your clinician (for existing participants) about your preference for receiving on-site or telehealth services. JJPI will implement best practice safety guidelines on site, including self-screening for COVID exposure/symptoms, mask wearing for all, and social distancing.

Emergencies: If you are experiencing a mental health emergency, please call the Philadelphia Department of Behavioral Health and Intellectual Disability Services' crisis line at 215-685-6440 (available 24 hours per day) or visit this website for more options.

Contacting Specific JJPI Staff: If you would like to reach your assigned clinician, please call their regular telephone extension or google voice number. They will be checking their messages remotely. If you cannot reach them, you can leave a message at either of JJPI’s main telephone numbers (see instructions below). Additional contact information is available for intake, medical records, and other departments on the Contact Us page. In addition, after our regular business hours, JJPI has a supervisor on-call to respond to calls received at our two main numbers. If you are not assigned a clinician or have not been able to reach them, please follow the instructions below for leaving a voicemail message.

Leaving a Voicemail Message on Our Main Voicemail Inbox: To leave a message on JJPI's main voicemail inbox, follow these steps: 1) call either of JJPI's main telephone numbers: 215-665-8670 for the Safety & Responsibility Program or 215-701-1560 for the Survivor Services Program, 2) either press "1" when the main greeting starts or stay on the line until the greeting is finished, 3) You will then be transferred to the general voicemail mailbox, where you can leave a message.  All voicemail messages are checked regularly during regular business hours and are forwarded to the appropriate JJPI staff person for follow-up.