In response to the spread of coronavirus/COVID-19, and based on guidance from the Commonwealth of PA and the City of Philadelphia, JJPI has closed our two clinic locations at 100 South Broad Street and 1211 Chestnut Street until further notice. We have moved to a telehealth model for our outpatient services, including individual therapy, group therapy, and psychiatry. We continue to accept new referrals and intake evaluations are taking place remotely via videoconferencing tools and by telephone. Please scroll down for more information.

Additional COVID-19 Information

Emergencies: If you are experiencing a mental health emergency, please call the Philadelphia Department of Behavioral Health and Intellectual Disability Services' crisis line at 215-685-6440 (available 24 hours per day) or visit this website for more options.

Contacting JJPI Staff: If you would like to reach your assigned clinician, please call their regular telephone extension or google voice number. They will be checking their messages remotely. If you cannot reach them, you can leave a message at either of JJPI’s main telephone numbers (see instructions below). Additional contact information is available for intake, medical records, and other departments on the Contact Us page. In addition, after our regular business hours, JJPI has a supervisor on-call to respond to calls received at our two main numbers.

Leaving a Voicemail Message: To leave a message on JJPI's main voicemail, follow these steps: 1) call either of JJPI's main telephone numbers: 215-665-8670 for the Safety & Responsibility Program or 215-701-1560 for the Survivor Services Program, 2) either press "0" when the main greeting starts or stay on the line until the greeting is finished, 3) When you hear the message, "Please stay on the line while your call is transferred to the operator", stay on the line, 4) You will then be transferred to the general voicemail mailbox, where you can leave a message.

Voicemail messages are checked regularly throughout our regular business hours and are forwarded to the appropriate JJPI staff person for follow-up.

Updates: We will periodically provide updates in our banner message above, including information about when our clinics will physically reopen.