Restoring hope with dignity
Home Contact

Contact Us

To Contact a Specific JJPI Clinician

If you would like to reach your assigned clinician, please call their regular telephone extension or google voice number. They will check their messages remotely if they are not working onsite. If you cannot reach them, you can leave a message at either of JJPI’s main telephone numbers (see instructions below). If a participant has not yet been assigned a clinician or has not been able to reach their clinician, please follow the instructions below for leaving a voicemail message on JJPI's main voicemail inbox.

After hours and on weekends, JJPI has a supervisor on-call to respond to time sensitive calls received at our two main numbers (please note that this number is only for use when participants need immediate assistance but are not experiencing a mental health emergency--in those situations participants should dial 988 or 215-685-6440 or go to their nearest crisis response center or emergency room). If participants have to cancel an appointment at the last minute, they should leave a regular message on the main voicemail inbox rather than ask to be connected to the supervisor on call.

Leaving a Voicemail Message on Our Main Voicemail Inbox

To leave a message on JJPI's main voicemail inbox, follow these steps: 1) call either of JJPI's main telephone numbers: 215-665-8670 for the Safety & Responsibility Program or 215-701-1560 for the Survivor Services Program, 2) either press "1" when the main greeting starts or stay on the line until the greeting is finished, 3) You will then be transferred to the general voicemail mailbox, where you can leave a message.  All voicemail messages are checked regularly during regular business hours and are forwarded to the appropriate JJPI staff person for follow-up.

JJPI Clinical Program Information, Referral, and Intake Contacts

Safety & Responsibility Outpatient Programs: For more information regarding JJPI's Safety and Responsibility Outpatient Programs (SRP) or to make a referral, email Nancy Ngo at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 215-665-8670 ext. 5105.

Survivor Services Outpatient Program: For more information regarding JJPI's Survivor Services Outpatient Program or to make a referral, email our intake team at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 215-701-1560 ext. 5034. Please note: Due to significant call volume, some calls to Survivor Services intake department may not be able to be answered live. Instead, callers may be prompted to leave pertinent information and will be called back within 24-48 hours.

Adult Partial Hospitalization Program: For more information regarding JJPI's Adult Partial Hospitalization Program or to make a referral, email Kaitlyn O'Hare at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 215-665-8670 ext. 5115.

JJPI at Carnell School: For more information regarding JJPI's Clinic at Carnell School or to make a referral, email Hannah Gross at This email address is being protected from spambots. You need JavaScript enabled to view it..

JJPI at Family Support Line (DelcoHART Project): For more information regarding JJPI's DelcoHART Project or to make a referral, email Kelly Ace at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 610-268-9145 ext. 140.

Online SS and SRP Appointment Scheduling: To schedule an intake appointment online for Survivor Services or Safety & Responsibility Programs, please click on the Appointments tab.

Other JJPI Contacts

Prevention & Training: To request information on JJPI's prevention & training programs, email Catherine Verdeur at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 215-701-1560 ext. 5042.

Community Health Fairs/Events: To request information about community health fairs or other events, email Catherine Verdeur at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 215-701-1560 ext. 5042.

Medical Records: To make a request for medical records from JJPI, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 215-701-1560 ext. 5054 (for Survivor Services) or 215-665-8670 ext. 5118 (for SRP and/or the Adult Partial Hospitalization Program).

Clinical Internships: If you are interested in applying for a clinical internship at JJPI, email Catherine Verdeur at This email address is being protected from spambots. You need JavaScript enabled to view it. (for Survivor Services) or David Attryde at This email address is being protected from spambots. You need JavaScript enabled to view it. (for Safety & Responsibility Programs).

Administrative Team: To reach someone from JJPI's administrative team, email Lan Nguyen at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 215-701-1560 ext. 5026.

Press/Media: For press/media inquiries, contact Patty Griffin at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 267-773-4342.